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Hotel Xcaret México: All-Fun Inclusive Resort in the Riviera Maya

Hotel Xcaret México offers an all-fun inclusive program that you won’t find anywhere else. This resort’s ideal location in the Riviera Maya, 10 restaurants, 13 pools, and seven affiliated parks make it the perfect getaway for all types of travelers. Whether you’re vacationing with a partner, friends, or family, Hotel Xcaret has something for everyone. Below, I’ll share all about my recent visit to this resort in partnership with CheapCaribbean. Hopefully, this guide will help you make the most out of your stay at Hotel Xcaret or even convince you to visit!

Where is Hotel Xcaret México located? 

Hotel Xcaret is located in the heart of the Riviera Maya, on the coastline of Mexico’s northeastern Yucatán Peninsula. To put this better into perspective, the property sits 50 minutes from the Cancún International Airport and about 15 minutes from the town of Playa del Carmen. Moreover, the hotel sits halfway between Cancún and Tulum, making it an ideal base for you to explore the Riviera Maya. You’ll need to fly into CUN (Cancún International Airport) and take a resort or Amstar DMC-provided shuttle to reach the property.

What makes Hotel Xcaret México different from other all-inclusive properties?

If you’ve stayed at an all-inclusive resort before, you may know the drill. At Hotel Xcaret México, all meals and drinks (plus cocktails!) and access to amenities are included in your stay. However, Hotel Xcaret takes the idea of an all-inclusive vacation above and beyond! Here, guests have full access to the Xcaret parks, Xel-Ha, Xplor, Xplor Fuego, Xavage, Xoximilco, and Xenses. They can also choose to take the Xenotes and Xichen tours, depending on availability. On top of that, transportation from the hotel to the parks and the airport is also included. To take the property’s transport from the Cancún airport, remember to confirm your flight itinerary with the resort. If you book your vacation through CheapCaribbean, you can include transfers with Amstar DMC in your package. I rode in a private Amstar DMC van for my transfers and would highly recommend this option!

Another aspect that sets Hotel Xcaret apart from other all-inclusive resorts is its commitment to sustainability. For example, the property is certified by EarthCheck as well as U.N. Global Impact. Moreover, Hotel Xcaret is dedicated to animal welfare and participates in conservation programs for endangered species, such as the Scarlet Macaw, Pink Snail, and Sea Turtle. You can read more about the Xcaret brand’s approach to sustainability here.

Hotel Xcaret México has implemented the 360° Xafety Business Model to make you feel as safe at the property as you do at home. You can learn more about it here.

The pool that rules

So, why did I choose to visit Hotel Xcaret México? Well, each year CheapCaribbean (a really awesome site with deals on all-inclusive vacations) bestows the Noble Beach Prizes. Essentially, these awards are a fun way for CheapCaribbean to recognize resorts in the Caribbean, Mexico, and Central America for being exceptional. Since no all-inclusive is the same as another, the Noble Beach Prize awards all vary as well! For example, there are “The Sweetest Suite”, “Best Kid-tivities”, “Most SPAwesome Experience”, and more. This year, Hotel Xcaret México won “The Pool That Rules” prize for its amazing rooftop pool in the adults-only Casa Fuego building. 

Naturally, I had to go check out this pool for myself! Let me tell you–it totally lived up to the hype. From the top floor of Hotel Xcaret, you have an unhindered view of the Caribbean Sea. Not to mention, the clear swimming lane that connects both parts of the pool makes for a perfect photo spot. Once you get here, you won’t want to leave. The good news? You don’t have to, because the poolside attendants can bring you cocktails and snacks! Just a quick reminder: if you’d like to visit this pool during your visit, you will have to stay in the Casa Fuego building. Nonetheless, even if you stay in another building, there are still 12 other beautiful pools you can check out!

Discover more about all of the 2020 Noble Beach Prize winners here.

The accommodations

Living area in suite at Hotel Xcaret MexicoWith 900 rooms, Hotel Xcaret feels like its own world, and the property can seem like a maze in the beginning! However, the hotel makes sure to divide accommodations into easy-to-find buildings, called “Casas”. You’ll find Casa Espiral, Tierra, Viento, Agua, and Fuego, each of which pays tribute to Mayan culture’s base elements. Furthermore, there are four different types of accommodations in these buildings: suite, junior suite, swim-up, and master suite. My room was an ocean-front suite in the adults-only Casa Fuego building. If you’d like to learn more about the room types and their features, click here.

My room’s most noteworthy features were the 300 thread-count Egyptian cotton bed linen, in-room jacuzzi, balcony with an adorable hammock, and a premium coffee machine! I’m also happy to report that the wifi worked spectacularly. To ensure you get the most out of your stay at Hotel Xcaret, the property assigns each room personal butlers. These meticulous staff members will help you make reservations for meals and activities as well as provide recommendations and advice.

Gastronomy & restaurants 

If you consider yourself a foodie, Hotel Xcaret Mexico is the perfect place for you! With ten restaurants and eight bars, you’ll be able to sample an array of world-class cuisine on your vacation. Plus, many of the restaurants pay a special homage to traditional Mexican dishes. If you’re having a hard time making up your mind about where to eat, here is a quick rundown of my favorite spots.

Remember that some of these restaurants do require a reservation for dinner. So, if there are any places you really want to check out, have your butlers make a reservation for you in advance!

Fuego Restaurant

This place was undoubtedly my favorite place to eat on the property, and I think I went four or five times during my stay! Fuego serves breakfast, lunch, and dinner and is a super convenient option for guests in the Casa Fuego building. The menu here is a mixture of both Mediterranean and Mexican cuisines, and the welcome cocktail is one of the best I’ve ever had! It’s also exclusively for Casa Fuego guests, providing an intimate setting.


Located in the main building, Xin-Gao provides a delicious lineup of Asian flavors. You can choose to sit at one of the Teppanyaki tables, in the Tatami area, or a regular table. I would recommend making a reservation one evening for Teppanyaki and then going back another time to try the fusion a la carte menu. This place is definitely worth two visits! Reservations are always required for Xin-Gao.


In my opinion, Bio is the most beautiful restaurant at Hotel Xcaret. This impression is most likely due to Bio’s unique location inside a cave, which sits nestled between the beach and rivers. Moreover, Bio offers a creative menu of vegan and vegetarian delights that are sure to please even the pickiest of eaters. The only downside is that this restaurant’s hours of operation depend on the weather!

Las Cuevas 

Las Cuevas is a one-of-a-kind restaurant located in a gallery of caves. It provides guests with a variety of options for dinner, including Brazilian steakhouse and Mexican cuisine. Dining at Las Cuevas is truly a magical experience at night, especially with the romantic lighting. Reservations are required for this restaurant.

Las Playas

As you may be able to guess by the name, Las Playas sits right next to the beach! This restaurant is ideal if you’d like to eat fresh seafood with a stunning view. It’s also a great option for a quick lunch as you take a break from the pool or beach.

Xcaret Parks

As I mentioned previously, one of the best parts of staying at Hotel Xcaret Mexico is the unlimited access to Xcaret-brand parks. In fact, there are seven different parks you can visit: Xcaret, Xel-Há, Xplor, Xavage, Xplor Fuego, Xoximilco, and Xenses. Be aware that some parks require a reservation to visit! However, you can take the shuttle as many times as you want to Xcaret, Xplor, Xplor Fuego, and Xenses. I had the opportunity to go to Xenses and Xcaret Park during my four-day stay, but I hope to return and visit the others soon.

Xenses Park 

The main idea behind Xenses Park is that “nothing is as it seems”. This attraction will have you second-guessing as it tests your senses! Before heading to the park, make sure you’re wearing the proper attire. I suggest wearing a bathing suit, cover-up, and water shoes. Don’t forget a towel, either! Begin your journey at Xenses at the Xensatorium, where you’ll feel your way through different ecosystems in total darkness. Then, test your balance in the sideways Town, where the laws of physics don’t seem to apply. After you walk through the Town, you’ll be on the “Path of Doing”.

This route through Xenses involves four different experiences: the waterslide, bird flight, riverlaxing, and the sludgerie. I loved this particular section of the park because it’s equally fun for adults and children! The waterslide is short and fast, but exhilarating! You’ll land in a pool and take a short walk to bird flight, where park attendants will help you into the zipline attire. Riverlaxing and the sludgerie are almost like visiting a spa, where you relax and float down the pathway. Don’t worry about getting dirty–the park has showers!

Xcaret Park

Xcaret Park is a nature park where you can experience both natural and cultural attractions. For example, there are underground rivers, an aviary, a coral reef aquarium, and even Mayan ruins. The best way to describe this park is a blend of a zoo, aquarium, and the Mexico section at Disney’s Epcot. It’s truly an experience like no other to be able to see jaguars, manatees, and flamingos in one branch of the park and a full-scale Mayan village in another.

If you choose to visit Xcaret Park, you’ll definitely want to see the México Espectacular live show. In this performance, 300 artists come together to tell the story of Mexico’s past and present. You’ll experience traditional dances from all of Mexico’s different states and even learn some of the country’s folklore and legends. This two-hour show takes place in an open theater, where social distancing is implemented. As an add-on feature with an additional charge, you can also choose to enjoy a seven-course dinner during the show. Speaking from experience, dinner at México Espectacular was outstanding and 100% worth it. It was possibly even my favorite meal on the whole trip!

Click here to learn more about the Xcaret brand’s 360° Xafety model, including its safety, hygiene, and disinfection protocols.

Muluk Spa

View of the main room at Muluk Spa at Hotel Xcaret MexicoFor a special treat during your stay at Hotel Xcaret Mexico, don’t miss Muluk Spa. This relaxing sanctuary provides guests with a space to go on different healing “journeys”. Whether you choose to participate in the hydrotherapy ritual or have a massage or facial, your visit is sure to be rejuvenating. During my time at Muluk Spa, I chose to have a 50-minute Swedish massage. When you book a treatment, Muluk gives you the option to enjoy the hydrotherapy circuit. All you have to do is arrive 60 minutes before your scheduled treatment time!

If you have the time, I highly recommend partaking in the hydrotherapy circuit. During this experience, you’ll enjoy a sauna, steam room, a cold water tub, hot water tub, and a pool with jacuzzis. Once it’s time for your treatment, an attendant will bring you back to a private cabin. Remember that treatments at Muluk are not included in your stay. Nonetheless, I think they’re 100% worth the splurge–especially to celebrate a special occasion.

Ready to book your stay at Hotel Xcaret México? Click here.

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This post was sponsored by CheapCaribbean in collaboration with Hotel Xcaret México. As always, all opinions are my own.

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Friday 27th of August 2021

Hello! Awesome insight to the hotel. You mention free transfers to the parks. Is there an admission fee to visit them or included with stay? Thanks!

Leah Shoup

Monday 30th of August 2021

Hi Laura! Hotel Xcaret Mexico includes unlimited access and transportation to all parks of Grupo Xcaret as part of their all-fun inclusive!


Monday 1st of March 2021

Just a mistake. The hotels isn’t in Yucatán peninsula. It’s in the state of Quintana Roo.

Leah Shoup

Monday 1st of March 2021

Hi Sofia! From my understanding, Quintana Roo is within the Yucatán Peninsula, along with the states of Yucatán and Campeche. Is this incorrect?


Saturday 20th of February 2021

Were the restaurants at the hotel included in the all inclusive price?

Leah Shoup

Monday 22nd of February 2021

Yes! Just be aware that you have to make reservations for some of them, although you do not have to pay for these reservations.


Thursday 31st of December 2020

This looks like an incredible resort. I have not traveled to Mexico in many years. Safety is one of my big concerns since we had a friend killed in Mexico a couple of years ago. Is this a safe area? And are the parks safe to visit?

Thank you for your wonderful reviews of places to visit!

Leah Shoup

Monday 4th of January 2021

Hi there! I felt very safe at all times both at the resort and at the parks. If you'd like to be extra careful, I'd recommend booking the private transport with CheapCaribbean. I felt just as safe as I do at home at the resort! I hope this helps.

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